WHO WE ARE
21North is a path-breaking concept aimed at revolutionizing the auto industry with a delivery model that is seamless and effective using technology. We solve the perennially existing problem of vehicle owners sacrificing valuable personal time in managing their vehicle needs. Good things happen when people get time, whether spending with loved ones or executing their dreams. Opportunities appear, open up & become reality.
What started as a way to pick up and drop vehicles for servicing has led to millions of moments of passion and joy as people around the world make the best use of precious time saved.
We deliver the quickest, safest and most innovative vehicle assistance service, products and technology by combining location-based services, real-time data, artificial intelligence and end-end connected communication. We help achieve trust, transparency and convenience with a multitude of vehicle assistance services.
Our Lineage
A group company of Europ Assistance, the inventor of assistance, supports over 300 million customers in 208 countries thank to our network of 750,000 approved providers and 37 assistance centres. Europ Assistance provides roadside assistance, travel insurance & assistance, personal assistance such as senior care, digital identity protection, telemedicine and Conciergerie. The vision of our 7,530 employees is to be the most reliable care company in the world.
Our Mission – Trust , transparency and convenience in vehicle Ownership, simply through smart phones.
Our Vision – To be the most reliable and innovative vehicle assistance company.
Our Journey & Credentials
“We have come a long way since 2015 in assisting vehicle owners and automotive businesses discover and deliver convenience. We believe we are now ready to embark a new journey to make this happen to the global automotive market” Madhu Jindal, Director – Client Engagement
150+ employees
7,500+ assistance providers
4 million trips
€50+ million- transactions in values
93.5% on time arrival
4,000 + pin codes
6 Operational Countries
4 Global intellectual property patents
5 Sophisticated technology platforms
50 years cumulative domain experience
Trusted by 20+ global brands
Covid Safety Protocol
Executive & Leadership Team
The vehicle Ownership experience is not the only thing we're changing through our technology. We're building a culture within 21North that emphasizes doing the right thing for clients, vehicle owners, ambassadors and employees. Find out more about the team that's leading the way.
“ The secret to the successful implementation of this project is simple. We just brought together the best people and understood that we were facing a task that is unique in its scale & ignificance. ”
Robert Downey Jr
Project DirectorOur Values
We are a unique combination: one of the largest insurance and assistance company in the world and passion, speed and hunger of a start up. Every morning we come to assist our customers and take a step towards achieving our mission and vision with strong core values.
Respect
Innovation
Commitment
